FAQ
- Complete our Questionnaire for yourself here or for a gift complete our Gift Questionnaire on behalf of a loved on here
- Purchase our Book Box or Gift Book Boxes!
- Sit back and relax while we deliver your perfectly curated Book Box!
Orders are sent out first thing Monday each week with the cut-off being the prior Friday midnight.
NSW - 1-3 Business days
ACT - 1-3 Business days
SA - 2-3 Business days
QLD - 2-4 Business days
VIC - 2-4 Business days
NT - 3-5 Business days
TAS - 4-5 Business days
WA - 4-7 Business days
New Zealand - 8 - 12 Business days
International - 20 days+
*Please expect some delays for Public Holidays or big sale events e.g. Black Friday.
If we've meticulously curated your book and mistakenly sent you a duplicate email us at hello@bookbox.au and we would be delighted to facilitate a free return and provide you with a replacement copy at no additional cost.
That’s more than okay! Whether you complete your survey before or after purchase we will still be able to find it as long as you used the same name and/or email address.
We take your Questionnaire results and thoroughly research the best options for you using a wide range of sources and data sets to make sure it's the best suprise you've ever had!
You can update your survey when you login to your account on our website OR on the order confirmation page sent to you when you ordered!!
